Business Terms and Legal Information
I. Business terms
1. Basic provisions
1.1. The following business terms are applicable to all the contracts, which you conclude with us as a supplier (IP Shabanob K.V.) via the www.shop.silberra.com website.
1.2. Customer in terms of the following regulations is every person who places an order and conducts legal payment transaction to comply with the terms stated herewith.
2. Signing the contract
2.1. The subject matter of the contract is purchase of the products represented at www.shop.silberra.com web site.
2.2. By placing the product on catalogue pages of our website, we provide you with a binding offer to conclude a sales agreement subject to the conditions specified in the item description.
2.3. The purchase agreement implements online shopping cart system:
The products intended for purchase are moved to the "shopping cart". You can select the shopping cart using the appropriate buttons on the navigation bar and make changes there at any time.
After filling in all the obligatory details in regard of delivery at checkout page of the web-site, you will be forwarded to the web page of the instant payment provider (PayPal).
By payment for your order through PayPal you declare acceptance of the order in a legally binding way by which the purchase agreement takes place.
2.4. Creating the order and leaving it unpaid doesn't bind you with any obligations in our regard. Meanwhile we reserve the right to block customer's account in case of multiple unpaid orders submitted in order to offer high quality service to our customers.
2.5. You have to ensure that the e-mail address that you have stated with us is the correct one, and that the receipt of the respective e-mails is guaranteed. In particular, you have to ensure that the respective e-mails are not blocked by a SPAM filter.
3. Personalized products
3.1. Customer may provide us with appropriate information to customise the goods or the order via the online feedback message or via E-mail within no more than 12 hours since placement of the order.
3.2. Customers are obligated to ensure that their requests do not violate the rights of thied parties (especially copyrights, rights to names and trademark rights) or break applied laws. By fulfilling the customer's request we rely on him all and any claims related to this matter that may be raised by external parties.
3.3. Whatever data customer sends is concidered to be correct and no amendments to that data may be made without customer's notice.
4 Proprietary rights
4.1. All the items Customer orders stay our property until the order is paid in full and money is transferred into our account.
4.2. Since the moment we've received the payment for the order, the items within the order shall belong to the Customer; we dispatch the delivery on Customer's behalf while acting as separate juridical person.
5.1. Except separately stated warranties which are enclosed into separate products there are no warrnty obligations which can be claimed upon us. Customers are requested to promptly check the product for completeness, visible defects and transportation damage as soon as it is delivered, and promptly disclose your complaints to us and the shipping company in writing.
5.2. If the goods are faulty, we shall reserve the right to repair the goods or deliver replacements. If we can't fix the item, you can demand a reduction in the price or withdraw from the contract at your discretion. In case of repair we won't bear the additional costs from the transfer of the item to repair service provider.
5.3. No warranty obligations may be applied:
- to any injuries or health damage in case Customer or user of our products didn't make himself acquainted with all the information available at our web-site or did use the product not in the way it was designed to use;
- to any physical damage to the goods which was caused by transportation or by inappropriate use of the item, unless the packaging of the item for transportation was evidently poor;
- for statutory recourse claims, which you have against us in connection with warranty rights.
6. Choice of law, place of fulfilment, jurisdiction
6.1. Russian law shall apply to any matters in regard of the terms and conditions of that contract.
6.2. The provisions of the UN Convention on Contracts for the International Sale of Goods are explicitly inapplicable.
6.3. Herewith we declare that we're ready for any dialogue in regard of the contract which will allow us to settle any matter in question while the cusomer's purpose in specific request is to get the good quality item and high level service (which both are our priorities).
7. Legal Information
IP Shabanov K.V.
Shavrova str., 27-210
7.1 Contract language shall be English.
7.2. The prices mentioned in the respective offers represent total prices, as do the shipping costs. They include all the price components, including all the incidental taxes at Russia.
7.3. The dispatch costs that are incurred are shown separately over the course of the order transaction and must additionally be borne by Customer.
7.4. The payment methods that are available to Customer are shown at http://shop.silberra.com/pay
7.5. The delivery conditions, delivery date and existing supply restrictions by us, if applicable, can be found at http://shop.silberra.com/delivery
7.5. The risk of the sold item accidentally being destroyed or degraded during shipping passes over to Customer when the item in question is delivered.